Returns & Exchanges
At CIRCADIA, we are committed to your skin's journey and offer a 30-day return policy for products that do not meet your expectations. Items must be returned in their original packaging with at least 50% of the formula remaining to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it and securely package your skincare products.
- 3.Ship It Back
Drop off your package at any authorized carrier location, ensuring the return is initiated within 14 days of receiving your label.
- 4.Receive Your Refund
After our laboratory inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.