Frequently Asked Questions

Everything you need to know about our science-backed skincare and ordering process.

How long does it take for my order to ship?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

Are CIRCADIA products suitable for sensitive skin?

Yes, our products are formulated with pharmaceutical-grade ingredients designed to work with the skin's natural circadian rhythms. However, we recommend a patch test or consulting with a skincare professional for extremely reactive skin.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you experience an adverse reaction, please contact our support team within 14 days for a consultation and exchange options.

Do you test your beauty products on animals?

Absolutely not. CIRCADIA is committed to cruelty-free practices and we do not test any of our formulations or ingredients on animals.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options via Afterpay.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.